Call us directly: 1-910-457-1100
Via Howe St, Southport View on Map

The Inn at River Oaks Hotel Policies

Check-In

Minimum check-in age is 25.
Check-in time is anytime after 2:00PM. Early check-in requests will be honored when possible.

Checkout

Checkout time is by 11:00AM on the day of your scheduled departure. A late checkout fee of $50 will be charged to you unless prior arrangements have been made.

Payment / Deposit Information

A valid credit card is required to secure your reservation. The motel will authorize the credit card the day of your arrival. If we are unable to secure authorization on the credit card, the motel reserves the right to cancel the reservation.

Your credit card is not charged during the booking process. It is merely utilized to hold your reservation. You may pay by credit card (Visa or Mastercard), cash, or traveler’s checks upon arrival. If paying by cash, a damage deposit may be required per room. Groups and Wedding Party cancellations during peak seasons must be done within the specified time given by the General Manager. This time is usually within one month of your arrival date, so our other patrons might reserve these rooms.

Drug Free

The Inn At River Oaks is drug free and family oriented. We have a zero tolerance policy for drug activity. Any person caught using or in the possession of any illegal substance will be subject to a $200 charge and may forfeit their reservation and room.

Early Departure Fee

An early departure fee of $50 will be charged if you are unable to complete your stay through the entire reservation period.

Extra Persons

Our rooms and facilities are for registered guests only. Any extra persons beyond your stated quantities may be subject to additional charges. The motel does not guarantee the availability of accommodations for extra guests.

Parking

Parking is complimentary at our property for all guests. However, the motel is not responsible for damage to your vehicle or for theft of items while parked on the premises. Please keep your vehicle secured and take your valuables with you when leaving your vehicle unattended.

Smoking

Smoking is permitted only in smoking rooms and in designated smoking areas on the property. Smoking is not permitted in non-smoking rooms. Violation of this policy will result in up to a $200.00 fine.

Alcohol Consumption

We ask that if you consume alcoholic beverages that you do so in your rooms. Should you come outside, we ask that you keep it in a cup and that you drink responsibly.

Quiet hours

Quiet hours are from 11:00 P.M. until 7:00 A. M. We ask that you respect our other guests during their time of rest and relaxation.

After Hours Assistance

If the motel front office is closed or the desk clerk is not available, please call the office line at (910 457-1100 or you can reach the General Manager (Joe) at 910-443-9088 for emergency assistance.

I understand that I am responsible for everyone in this room, and any damages or missing items.